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Shipping & Returns

When you place an order, you will receive a confirmation message to confirm the information. This reinforces the message, not the confirmation of the order. If you have tracking information in an e-mail, you have a contract with expresslogbookloan.co.uk. We reserve the right not to accept the order if the right to pay for the goods is not available at the quality assurance stage or if we can not obtain permission. All orders are subject to availability and confirmation of the price of the order.

Price and time in the market
Although we try to make sure that all the details, descriptions and prices that appear on the site are correct, in some cases there may be errors. If we are certain that you have already ordered the wrong product price, we will contact you as soon as possible and you will increase the correct price to cancel the order or option. If we do not bring you to the store, we cancel your order. If you cancel and have already paid for the product, you will receive a full refund.

We will try to contact you by e-mail if you order goods, late data or incorrect descriptions. If we can not contact you, the second order will be canceled within 48 hours and you will receive a full refund.

Delivery method
Our goal is to send a two-day credit balance and verify the address for all orders. All international transport is delivered by DHL Express. All first orders must be sent to the billing address.

All DHL products must send a signed delivery certificate. The method of delivery of the expresslogbookloan.co.uk insurance package received, the product points to this responsibility for the purchase you have provided. When monitoring the data transfer, DHL generates account information. You can use this website www.dhl.com to track your package. If you do not have tracking information, send us an email

DHL may be allowed to leave the specified package (for example, the external delivery address). The signed note must be used as delivery. For this type of delivery, the customer is in danger. DHL or expresslogbookloan.co.uk is responsible for lost / stolen parcels.

Costs and taxes
International orders are sent on the basis of DDU (the delivery is not paid). This means that all customs duties and taxes in the country of destination are the responsibility of the customer. If the item is rejected, we will do our best to make up the tax and return the item to expresslogbookloan.co.uk. We can not guarantee that the duty can stop the transport of garbage. In this case, we will reduce the loan.

Customs duties, depending on the country of delivery. If you are concerned about the cost of making expensive customs, we suggest you ask for the local customs price.

Please note that this item / order does not affect personal / personal use and can be viewed on its own expresslogbookloan.co.uk product, and not as a consumer company. So, you are an import tariff / local taxes. Taxes and fees apply to the customer's target country. When ordering, you agree to buy.

Return to the pre-order policy is the same for all other orders.

Money back guarantee
The problems of return or exchange are very simple:

Within 48 hours after ordering, please contact us
The return authorization number is required.
Increase the original receipt in the package to ensure a clear record of receiving RMA details. Official project reference numbers, which are not returned by return, will not be accepted.
The best return of registered mailings / DHL shows that we can not accept liability for damage for approval during transit. We ensure the efficiency and overall use of our DHL account, this number is assigned to the search for a license number for your return. If you choose other ways to return, freight is the customer's responsibility. If FedEx returns, a £ 20 fee will be charged to reimburse.

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